Privacy and Security Policy
Karaport Privacy Policy
The products and services offered on our website and online stores belong to Karaport CNC Machine Tools and Information Technologies Machinery Industry Foreign Trade Limited Company, and all legal rights are reserved.
Our company is located at:
Halil Rıfat Paşa Mahallesi, Perpa Trade Center, Block B, Floor:12, No:2234, Şişli / Istanbul, Turkey
Collection and Protection of Personal Data
As a data controller, our company collects personal data in the following ways and takes all necessary measures in accordance with applicable legal regulations to ensure the protection of such data.
The collection of data by our company is an essential requirement of our commercial activities and the services we provide.
Through membership registration, forms, surveys, and agreements completed through our online store and website, certain personal information related to members is collected, including:
- Name and surname
- Telephone number
- Company information
- Address information
Other relevant information
Our company may use this information to periodically send campaigns, new product information, special offers, and discount notifications to customers and members.
Members have the right to choose whether or not to receive such communications. After logging into their accounts, members can change their communication preferences through the account information section or unsubscribe using the link provided in notification messages.
Personal information electronically submitted to our portal by our members and users during the approval process carried out through our website or email will not be disclosed to third parties outside the purposes and scope specified in the "Membership Agreement" between our company and members.
Use of IP Addresses
- Our company records and uses the IP addresses of its members.
- IP addresses may be used for the following purposes:
- Identifying and resolving possible technical problems,
- Quickly resolving service-related issues or disputes,
- Generally identifying users,
Collecting comprehensive demographic information.
Our company may use requested information, personal information provided by users, or information related to transactions performed through our portal for direct marketing purposes, either independently or together with business partners, beyond the purposes specified in the Membership Agreement.
Personal information may also be used when necessary to contact users.
Information requested by our company, information provided by users, or information related to transactions performed through our portal may be used by our company and its business partners for:
- Statistical evaluations,
- Database creation,
Market research,
provided that the identities of our members are not disclosed and such use remains outside the purposes and scope specified in the Membership Agreement.
KARAPORT may add the mobile phone number information of the sender to messages sent between users.
Our company undertakes to keep confidential and personal information strictly private, comply fully with confidentiality obligations, protect and maintain confidentiality, and take all necessary precautions and exercise due diligence to prevent all or part of the information from becoming publicly available, being used without authorization, or being disclosed to third parties.
Credit Card and Bank Account Security
The credit card information or bank account details of customers who make purchases through our websites using credit cards or bank transfers are not stored within our company systems or on our websites.
Credit card and bank account information is not recorded or retained by our company.
As a company, we place great importance on the security of card and account information and confirm that all necessary security measures have been implemented.
Our website uses 128-bit SSL (Secure Sockets Layer) infrastructure, which operates independently from our website.
During transactions made on our website, including purchases, listing promotion services, advertisement payments, or online store opening payments, the card information provided is securely transmitted and verified directly by the relevant bank without being shared with our company.
If the card is approved for the transaction, the payment process continues.
In this way:
- Card information is not shared with our company,
Card information cannot be viewed or accessed by our company.
The credit card and account information used during transactions are encrypted through the 3D Secure protocol and securely transmitted to the relevant bank for verification, independently from our online shopping systems.
Therefore, third parties cannot access card information through our company systems.
The "Lock Icon" or "Key Icon" displayed at the end of the internet browser address bar indicates that the website connection is secure.
Users are advised not to make any purchases from websites where such security indicators are not available.
The payment, billing, and delivery address information provided for online credit card orders is protected and verified by our company against potential credit card fraud risks.
For this reason, customers placing their first online order for opening an online store and/or purchasing listing promotion services through our website may be required to verify the accuracy of their financial, address, and telephone information before their orders can proceed.
If necessary, our company may contact the credit card holder, account holder, or the relevant bank to verify this information.
All information provided during membership registration can only be accessed and modified by the member themselves.
If members securely protect their login information, unauthorized persons cannot access or modify their personal information.
For this purpose, membership transactions are performed within a 128-bit SSL security environment.
This system uses an internationally recognized encryption standard designed to provide a high level of security.
Today, online shopping websites that provide customer service, clearly display their company address and telephone information, and offer transparent communication channels are preferred more frequently by users.
Through these services, customers can obtain detailed information about all subjects and have greater confidence in online transactions.
Our company provides online listing promotion services and online store services, and all necessary company information and contact details are clearly available on our websites.
Note:
We recommend that users verify that online shopping websites provide clear company address and telephone information.Before making a purchase, customers should record all available telephone numbers and address details of the seller or store.
If there is any doubt regarding reliability, customers should contact the company by telephone before completing a transaction.
All online shopping websites operated by our company clearly display our company information and business address.
Mail Order Credit Card Information Security
The identification and credit card information provided to our company through the mail order payment method will be stored by our company in accordance with confidentiality principles.
This information will be retained for a period of 60 days in order to respond to any possible disputes or payment objections that may arise with the bank regarding credit card transactions.
After this period, the information will be securely destroyed.
If any amount other than the amount approved by you through the mail order form is charged to your credit card, you have the right to object to the transaction through your bank and prevent payment of the unauthorized amount.
Therefore, no additional risk occurs regarding transactions performed through the approved mail order payment method.
Third-Party Websites and Applications
The Karaport Makina website, www.karaport.com, may provide links to other websites within its content.
Our company does not assume any responsibility regarding the privacy practices, security policies, or content of websites accessed through these links.
Advertisements displayed on our website are delivered to our users through our advertising partners.
The principles stated in this Privacy Policy apply only to the use and practices of our company and do not cover third-party websites or applications.
Exceptional Circumstances
In the limited circumstances specified below, our company may disclose user information to third parties outside the provisions of this Privacy Policy.
These circumstances are limited to the following cases:
1. To comply with obligations required by applicable legal rules issued by authorized legal authorities, including laws, decrees, regulations, and similar legal requirements;
2. To fulfill and enforce the requirements of the Membership Agreement and other agreements entered into between our portal and users;
3. When information related to users is requested by authorized administrative or judicial authorities for the purpose of conducting a duly authorized investigation or inquiry;
4. When providing information is necessary to protect the rights or security of users.
Email Security
When sending emails to Karaport Customer Service regarding any subject, you must never include your credit card number or passwords in your emails.
Information contained in emails may be viewed by third parties.
Our company cannot guarantee the security of information transmitted through emails under any circumstances.
Browser Cookies
Our company may obtain information about users visiting our website and their usage of the website through a technical communication file called a Cookie.
These technical communication files are small text files sent by a website to the user's browser and stored in the browser's memory.
Cookies store information regarding website preferences and settings, helping users have a more efficient and convenient browsing experience.
Cookies help collect statistical information such as:
- The number of visitors accessing the website,
- How often and for what purposes users visit the website,
The duration users spend on the website.
Cookies also help generate dynamically personalized advertisements and content for users through specially designed user pages.
Cookies are not designed to collect data from the user's computer memory, email account, or any other personal information.
Most internet browsers are initially configured to accept cookies. However, users may change their browser settings to:
- Prevent cookies from being stored,
Receive notifications when cookies are being sent.
During the delivery of Google AFS advertisements to KARAPORT, Google may place cookies on users’ browsers, read existing cookies, or use web beacons to collect information.
Our company may modify the provisions of this Privacy Policy at any time by publishing the updated policy on the website, sending notifications to users via email, or displaying the changes through other communication methods.
If any changes are made to the Privacy Policy, the updated provisions will become effective from the date they are published.
Contact Information
For any questions, suggestions, or requests regarding our Privacy Policy, you can contact us via email at:
info@karaport.com
You can also reach our company using the contact information provided below.
Company Name:
Karaport CNC Machine Tools and Information Technologies Machinery Industry Foreign Trade Limited CompanyAddress:
Halil Rıfat Paşa Mahallesi, Perpa Trade Center, Block B, Floor:12, No:2234, Şişli / Istanbul, TurkeyEmail Address:
info@karaport.comPhone:
+90 212 210 95 98Fax:
+90 212 210 95 99